Hasani O

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Verified Reviewer

My order

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First time patron. Will not be purchasing from this company again. Company unresponsive to consumer.
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Loss:
$58
Cons:
  • Not upfront with all costs

Preferred solution: Price reduction

User's recommendation: Would not recommend

Andrey S Qmp

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Verified Reviewer
| map-marker Dubai, Dubai

It's a scam!

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END Clothing - It's a scam!
It's a scam. It's been more than two weeks since the order was canceled - no money back, no response to emails. This is just the worst experience ever
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User's recommendation: Don't do that

Hasani O

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer
| map-marker Mississauga, Ontario

Undeclared fees

END Clothing - Undeclared fees
END Clothing - Undeclared fees - Image 2
I purchased sneakers online. I live in Toronto, Ontario, Canada. Paid Shipping fees. When item was delivered today, March 25th, had to pay $57 more in fees. Why wasn't this made known at the time of purchase? Why wasn't I informed that there would be address fees so i would have been able to make a more informed decision? I cannot call customer service. There is no toll free number. I will not be shopping from END again.
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Loss:
$58
Pros:
  • Purchase seemed fairly hassle free
Cons:
  • Lack of transparency about all fees involved

Preferred solution: Price reduction

User's recommendation: Beware additional fees that are not clearly made known

Anonymous
map-marker Cathedral City, California

Price adjustment

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The representative was very professional and friendly! I am very satisfied with the assistance regarding my question!!!
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Aycen Ehu
map-marker San Antonio, Texas

I have been blocked

On Dec 4 I ordered my grandson the T-shirt Bronze 56K Push BT-shirt white size med. I put in all my info. There was no confirmation that it went through. I have tried to order again but now End has blocked me. So frustrated. I cant understand why End cant pick up the phone.
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Tamica W Kfe

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Verified Buyer
|

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Verified Reviewer
| map-marker Yonkers, New York

I want to return item shoes are way to big

END Clothing - I want to return item shoes are way to big
Show is not my size I ordered the wrong size and I want to return please instruct me on how I can return
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Allyna Gvu

Terrible customer service

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AVOID THIS COMPANY! Ordered a case of Superplastic figures(12pk) , they sent one figure.

When asked where the rest of the 11 figures were? It took them weeks to get a hold of someone to ask for a refund. Sent the item back. Took another few weeks to get a hold of anyone.

When the tracking showed the return was delivered back to them, they refused to reimburse me back for the return telling me "can you wait another 24 to 48 hours?" Their customer service is a joke. Hope and pray your order is right the first time around or you will need to jump through hoops to get any reply back or any satisfaction with your incorrect order.

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Loss:
$175

Preferred solution: Full refund

User's recommendation: AVOID AT ALL COSTS

Anonymous
map-marker Nottingham, Maryland

Great customer service

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I have a purchase history with End Clothing but, recently had an issue with sizing due to misread on the sizing chart and received the wrong size, End Clothing graciously sent me a return label to send the item back.
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User's recommendation: I definitely recommend purchasing from End Clothing

Anonymous
map-marker Toronto, Ontario

Duties

END Clothing - Duties
Ive been trying to contact someone since nov 12 , they shipped the incorrect size and I paid duties $248 plus the balenciagas were 715 and Im basically stuck with shoes I paid almost $1000 for because I cant get a hold of anyone. And the shoes are wayyyy too big. I was under the impression that I ordered a ladies size 8 as it was listed on their website , instead I received a size 11 I believe that is what size 42 is. They are huge for me. And I Just want my money back. Very simple and the cost of duties are so high. Its insane like Im purchasing another pair of shoes
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User's recommendation: Don’t order

Nighat M Evs

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Verified Reviewer

Charges on my credit card

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I ordered the RTA bodysuit for $159 you charge me $173 for the item totaling $183.. My total should be $168!!! Please caress the overcharge as I cannot afford to lose money .thank you so very much!
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Loss:
$20
Pros:
  • Beautiful clothing
Cons:
  • Switching sale prices on the customer

Preferred solution: Price reduction

Michael A Lhd

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer
|

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Verified Reviewer
| map-marker San Diego, California

Return item is defective.

END Clothing - Return item is defective.
END Clothing - Return item is defective. - Image 2
Received shoes that were clearly defective. Reached out upon receipt and did not receive a response a in timely manner.
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Preferred solution: Full refund

Anonymous

This review is written by an individual who has purchased the reviewed product/service and/or confirms being a paying customer of this company. Check our FAQ

Verified Buyer

They robbed me blind

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END Clothing - They robbed me blind
END Clothing - They robbed me blind - Image 2
END Clothing - They robbed me blind - Image 3
Parcel went walkabouts because they somehow instructed the courier to leave it on my doorstep. They then told me that I had requested it be left there, which I didnt. The courier confirmed with me on more than one occasion that it was END. who requested for it to be left there and not me, yet they refused to do anything about it and told me to call the police. I lost my money in the END.
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Cons:
  • Bad business

User's recommendation: Don’t risk it!

Lucas M Bla

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

Verified Reviewer

Terrible customer service/accountability for stolen package

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I used to order from END consistently with no problems but their customer service and accountability has become horrendous.

They shipped a large order of clothing earlier this year to my address in the US and did NOTHING when the shipment was stolen! I had specifically asked for the shipment to require a signature but someone signed the wrong name and END did nothing to help and effectively told me to shut up and take the loss.

For a customer who had spent thousands of dollars over the years, what a way to repay loyalty!

The clothes are correct but I would not want to deal with their customer service ever again and would rather buy from any other online outlet who treat their customers with respect.

And after all this? They suspended my account instead of handling this with decency or accountability!!

Laughable

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Loss:
$650

Preferred solution: Full refund

User's recommendation: Go elsewhere

Vallen Oiy
map-marker Enfield, Enfield

Waiting on a refund and it's over time

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Waiting for a refund and it well overdue. How can anyone contact this company . THERE LIVE CHAT IS NOT WORKING. THE CUSTOMER SERVICE PHONE NUMBER WITH IS HARD TO FIND JUST RINGS OUT. WHAT CAN I DO ?!
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User's recommendation: DON'T WASTE YOUR TIME AND MONEY! SHOP WITH SOMEONE ELSE !!!!!!

Omar G Skj

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Verified Reviewer

Order error

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I have been trying to contact customer service to remove one item from my order and they keep giving me the run around. Then they cancel an item from that same order that I actually wanted. No communication what so ever very disappointing
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Preferred solution: A phone call

Melanie H Gfk

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Verified Reviewer
| map-marker Calgary, Alberta

Wrong shoe size

WRONG shoe size. I ordered size 8.5 womens NOT size 11. I cant get a hold of anyone. I cant stand this company. Its been over a month. There were also major duty costs. I really wish I never bought the shoes in the first place.
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User's recommendation: Don’t waste your time ordering on this site.

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